This document clearly explains how kez999 collects, uses, stores, and protects your personal data, in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Take a moment to read it — your data belongs to you, and you have the right to know exactly what we do with it.
The key points of this policy, so you can understand the essentials without reading the entire document first
Kez999 never sells personal information to third parties. Full stop. We only share data when necessary to deliver the service — and under a confidentiality agreement.
Every page on kez999 that involves personal data or financial transactions is protected by 256-bit SSL encryption — the same standard used by Brazil's leading digital banks.
Kez999 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018) and upholds all data subject rights guaranteed under Brazilian law.
You can access, correct, port, and request deletion of your data at any time — no lawyer or legal proceedings required. Simply contact our support team.
Promotional emails, push notifications, and SMS from kez999 are only sent if you choose to receive them. You can opt out at any time through your account dashboard.
Kez999 does not store your data indefinitely. Retention periods are defined by purpose and comply with the minimum timeframes required under Brazilian law.
The kez999 is the operator of the Sports Betting and online casino platform available at kez999.net, intended exclusively for players residing in Brazil who are 18 years of age or older. For the purposes of the General Data Protection Law (LGPD), the kez999 acts as controller of the personal data collected during use of the platform.
As the data controller, the kez999 is responsible for defining the purposes and means of processing your data, ensuring compliance with the LGPD, and responding to requests related to your rights as a data subject. Any privacy-related questions can be directed to the support channel indicated in section 13 of this document.
This Privacy Policy applies to all data collected through the kez999 platform, including the website, email and SMS communications, and the use of the mobile app, where available. By creating your account, you acknowledge that you have read and understood this document.
The kez999 collects only the data necessary to provide the service securely and in compliance with Brazilian law. Below are the categories of data we process:
The kez999 does not collect biometric data such as fingerprints or facial recognition, nor sensitive data such as ethnic origin, religious beliefs, or health information.
Every piece of data collected by kez999 has a specific, documented purpose. We do not process data in a generic manner or for purposes you have not been informed about. The main purposes are outlined below:
The kez999 never uses your data to build credit profiles, share with insurance companies, sell to data brokers, or for any purpose beyond those listed above. If this changes, you will be notified before the change takes effect.
The LGPD requires that every personal data processing activity be grounded in a specific legal basis. The kez999 applies the following legal bases as set out in Article 7 of Law No. 13.709/2018:
For each processing purpose, the kez999 identifies the applicable legal basis and documents it internally in its Data Processing Activities Record (RAT), as required by Article 37 of the LGPD.
The kez999 does not sell your personal data to anyone. Sharing with third parties occurs only in the following situations, strictly necessary for the operation of the service:
To process deposits and withdrawals, the kez999 shares only the minimum necessary financial data with its payment processor partners — companies responsible for intermediating transactions via Pix, TED, credit/debit card, PicPay, and Mercado Pago. All payment partners are bound by data protection agreements and are subject to regulation by the Central Bank of Brazil.
The KYC process may involve partners specialized in document verification and fraud prevention. These partners receive only the document images required for validation and are contractually prohibited from using that data for any other purpose.
For Live Casino games, slots, and crash games to work properly, technical session data (anonymized identifier, round balance, result) is shared with game providers. This data does not include CPF, full name, or banking information.
The kez999 discloses data to Brazilian authorities when required by law, court order, or valid administrative request. In such cases, only the minimum necessary information is shared to fulfill the legal obligation.
Important: none of the third parties listed above are permitted to use your data outside the scope contractually defined with kez999. All data sharing is documented and monitored by our compliance team.
The kez999 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize the content you see. The categories of cookies used are listed below:
Required for the platform to function — they keep your session active, ensure login security, and enable core features. These cookies cannot be disabled without impacting platform usability.
With your consent, we use analytics cookies to understand how players navigate the kez999 platform. The data collected is aggregated and anonymized — you are never individually identified in these analyses.
They store your display settings, language, and gaming preferences so you don't have to reconfigure them every time you log in.
Only with your explicit consent, we use cookies to personalize communications and advertisements related to kez999. You may withdraw this consent at any time in the platform's privacy settings.
When you first access the platform, you will be prompted to set your cookie preferences. You can update these preferences at any time through your account settings panel.
The kez999 adopts technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or improper destruction. The main layers of protection are:
Despite all controls in place, no system is 100% breach-proof. In the event of a security incident affecting your data, kez999 is committed to notifying you at the registered email address and to reporting the incident to the ANPD (National Data Protection Authority) within the legal deadlines required by the LGPD.
You also play an important role in keeping your account secure: use a strong, unique password for kez999, do not share your credentials with anyone, and enable two-factor authentication in your account settings.
The kez999 retains your data for as long as necessary to fulfill the purpose for which it was collected, in compliance with the mandatory minimum retention periods required by law in Brazil. The main timeframes are:
| Data category | Retention period | Justification |
|---|---|---|
| Identification data (CPF, full name, date of birth) | 5 years after account closure | Legal obligation — anti-money laundering (Law No. 9,613/1998) |
| Financial transaction history | 5 years after each transaction | Tax and regulatory compliance obligation |
| Identity documents (KYC) | 5 years after account closure | Fraud prevention requirement and legal obligation |
| Betting and game history | 3 years after each event | Dispute resolution and operational compliance |
| Access logs and technical data | 6 months | Security and fraud detection (Marco Civil da Internet) |
| Marketing communications data | Until consent is withdrawn | Legal basis: consent (LGPD, art. 7º, I) |
Once the retention periods above have expired, data is permanently and irreversibly deleted or anonymized, unless a specific legal obligation requires it to be kept for a longer period.
The General Data Protection Law grants you, as the owner of your data, a set of rights that the kez999 is fully committed to upholding. You can exercise any of these rights through the platform's live chat or by emailing privacidade@kez999.net:
Requests related to your rights are responded to within 15 business days. In cases requiring more in-depth review, the kez999 will provide a new estimated timeframe within the first 5 business days. There is no fee to exercise any of these rights.
If you are not satisfied with the response from the kez999, you have the right to lodge a complaint with the National Data Protection Authority (ANPD), as provided under Article 18, § 1 of the LGPD.
The platform kez999 is strictly restricted to users aged 18 and over. We do not knowingly collect personal data from anyone under 18, and any account identified as belonging to a minor is closed immediately.
If you are a parent, guardian, or legal representative and believe that someone under 18 has created an account on kez999 using your data or the data of a child or adolescent, contact us immediately via live chat or by emailing privacidade@kez999.net. The account will be investigated and closed, and any data collected will be deleted in accordance with applicable legal requirements.
Important: the kez999 uses CPF verification and date-of-birth validation systems to prevent registration by users under 18. Additionally, the KYC process at first withdrawal includes validation of the date of birth against the official document submitted.
The kez999 operates with a focus on the Brazilian market and processes the majority of data on servers located in Brazil. In some cases, technology partners — such as cloud infrastructure providers — may process data on servers located outside the country.
When this occurs, the kez999 ensures that international data transfers comply with the requirements of article 33 of the LGPD, specifically:
You can request information about any international data transfers that take place and the safeguards in place for each, through the privacy channel indicated in section 13.
The kez999 may update this Privacy Policy to reflect changes in data processing practices, applicable legislation, or the services offered. When this happens:
We recommend that you review this policy periodically to stay informed about how kez999 takes care of your data. The most current version will always be available at kez999.net/privacy-policy.
Continued use of the platform after the effective date of any update constitutes acceptance of the new version of this Policy. If you do not agree with the changes, you may exercise your right to close your account as described in the Terms and Conditions.
To exercise your rights as a data subject or to raise any questions about this Privacy Policy, you can contact kez999 through the following channels:
As required by Article 41 of the LGPD, the kez999 has appointed a Data Protection Officer (DPO) responsible for serving as the point of contact between the company, data subjects, and the ANPD. The DPO can be reached at dpo@kez999.net for specific compliance and privacy matters that cannot be resolved through the standard support channel.
You also have the right to contact the National Data Protection Authority (ANPD) in the event of non-compliance with this Policy or the LGPD by the kez999.
Beyond the written policy, these are the concrete measures that protect your information on a day-to-day basis
All data transmitted between your phone or computer and kez999's servers is encrypted with 256-bit SSL. Your banking details, CPF, and betting history are never sent in plain text — even if someone intercepts the connection, they cannot read anything.
Kez999 does not store your full credit or debit card details on its own servers. Payment processing is handled by partners certified under PCI-DSS — the international security standard for card data — and kez999 receives only a transaction confirmation token.
Each kez999 team member has access only to the data required for their role. Support staff, for example, cannot view your full banking details — they see only what is needed to assist you. All access is recorded in auditable logs.
Kez999 sends automatic email alerts — and optionally SMS — for any significant activity on your account: login from a new device, withdrawal request, password change, and any unusual access attempt. You are always the first to know.
In addition to internal controls, kez999 subjects its security systems to audits conducted by specialized external firms. Any vulnerabilities identified are remediated before they can be exploited — ensuring that player data is always protected.
When legal data retention periods expire, kez999 runs automated processes for secure and irreversible deletion. Your data does not sit forgotten on some old server — every category of information processed by the platform has a documented lifecycle.
Common questions from players about how kez999 handles personal information
This Privacy Policy was written to be genuinely understandable, not just to meet a legal requirement. If you have any questions about how we handle your data, reach out via live chat or email us at privacidade@kez999.net. For questions about the platform's general Terms, visit our Terms and Conditions. For responsible gaming self-control tools, visit Responsible Gambling.
Kez999 cares about your data and your well-being. Deposit limit tools, account breaks, and self-exclusion are available to all players, hassle-free. If gambling has stopped being entertainment, visit Responsible Gambling or call CVV at 188 (available 24 hours). For users aged 18 and over only.